Your Independent Land Rover Specialist

Rick, thank you for the 5-star rating — we appreciate your support and the opportunity to serve you. — Jeff & the JC’s British & 4x4 team

Justina, thank you for the great review! We’re glad to hear you found our team thorough and top notch — that’s exactly what we strive for with every vehicle. We appreciate your support and look forward to helping you again in the future. — Jeff & the JC’s British & 4x4 team

Aubrey, thank you for the recommendation and kind words! We’re glad our team could provide a thorough inspection and clear, expert guidance on what your vehicle needed. That level of detail and transparency is exactly what we aim for. We appreciate your trust and look forward to helping you again down the road. — Jeff & the JC’s British & 4x4 team

Adam, thank you for the review! We’re glad to hear you found our pricing fair and competitive. We appreciate the opportunity to work with you and look forward to helping with any future service needs. — Jeff & the JC’s British & 4x4 team

Erika, thank you for the kind words! We’re glad you had such a great experience and that your vehicle was well taken care of. Hearing that it was your best experience means a lot to our team. We truly appreciate the recommendation and look forward to helping you again in the future. — Jeff & the JC’s British & 4x4 team

Please note, this review is not for our Heritage location. The vehicle was brought to us for an oil change and 100k checkup as stated by the owner. Prior to pulling the vehicle into the shop our tech noticed the check engine light was one, diagnosis was recommended. While performing the courtesy inspection we noticed some leakage from the water pump, so as an added service removed the splash shield, at that moment a very large amount of coolant fell out. This is likely why he isn’t seeing it on his garage floor, it is lying in the intake valley under the super charger and in his splash shield. We tried to explain to him about the severity of the coolant leak numerous times and we even sent him the digital vehicle inspection but sadly that wasn’t opened/viewed by the customer. By the way it is still available for him to click on and review/see. That was sent to him yesterday @ 11:27 am. There is also a picture of his tire with the gash/slit circled in red. If that had been viewed there wouldn’t be a question. It’s not on the side wall; it’s in the tread. It is our responsibility to our customers to advise them of their vehicles’ overall condition and issues. I feel I wouldn't be typing this response had the customer taken the opportunity to view the detailed information and images sent to him. Unfortunately, Google doesn’t allow us to post pictures to a reply. If you would like to see the pictures of the leaks and the tire with a gash in it, please contact us.

The vehicle was brought to us for an oil change and 100k checkup as stated by the owner. Prior to pulling the vehicle into the shop our tech noticed the check engine light was one, diagnosis was recommended. While performing the courtesy inspection we noticed some leakage from the water pump, so as an added service removed the splash shield, at that moment a very large amount of coolant fell out. This is likely why he isn’t seeing it on his garage floor, it is lying in the intake valley under the super charger and in his splash shield. We tried to explain to him about the severity of the coolant leak numerous times and we even sent him the digital vehicle inspection but sadly that wasn’t opened/viewed by the customer. By the way it is still available for him to click on and review/see. That was sent to him yesterday @ 11:27 am. There is also a picture of his tire with the gash/slit circled in red. If that had been viewed there wouldn’t be a question. It’s not on the side wall; it’s in the tread. It is our responsibility to our customers to advise them of their vehicles’ overall condition and issues. I feel I wouldn't be typing this response had the customer taken the opportunity to view the detailed information and images sent to him. Unfortunately, Google doesn’t allow us to post pictures to a reply. If you would like to see the pictures of the leaks and the tire with a gash in it, please contact us.

Bill, thank you for the great review! We’re glad our team was able to track down the right parts and complete the repairs in a timely manner — and even come in under estimate. That’s always the goal. We appreciate your trust and look forward to helping with anything you need down the road. — Jeff & the JC’s British & 4x4 team

Stacy, thank you for the incredible review — and for the years you’ve spent in the Land Rover world. That makes your words mean even more. We’re fortunate to have Rob on our team, and it’s great to hear he stepped up and helped get your L322 handled quickly when you needed it most. We pride ourselves on being a resource for the Land Rover community — whether the work happens in-house or we’re simply helping point someone in the right direction. We’ll be sure Rob sees your note. Thanks again for the trust and support! — Jeff & the JC’s British & 4x4 team