JC's British & 4X4 - Sales & Outfitting
They nickel and dime you. My warranty covered everything listed on their invoice I have no deductible and they still insisted on me paying $1,000 out of pocket for some “hose” that didn’t even need to be replaced. We asked them to take off the hose because it was not needed and they stated they can’t do the repairs without replacing the made up hose needed. When we declined to have them move forward with the repairs and just pick up the car we were told it was $300 for the diagnostic. Once we arrived we were told it would be an additional $150 for some “test” they ran but failed to mention it to us beforehand. Horrible. Would not recommend.
Ellie, Thank you for brining your concerns to our attention, we are reviewing your visit and call recordings to see what has lead you to feel this way. It is not uncommon to have extended warranty companies decline repairs and leave the customer having to cover the diagnosis. We will have further details soon once we finish reviewing your visit and will update our reply accordingly.
- JC's British & 4X4 - Sales & Outfitting